Blue Ridge Showroom

Did a great job, the price quoted is the price paid. None of that this is your cost, plus delivery, plus installation, plus chlorine, etc… The hot tub came in when they said it would and was installed right away. Cody and his team walked me through how to run and maintain everything and stayed involved to ensure it got up and running after an issue with a breaker and a blown fuse. 100% recommend

We worked with Jill and her crew to choose the right hot tub and then to get it installed and functioning in a tight, steep-sloped environment. The installation team was outstanding and the one small service item we had post-installation was handled professionally by Jill. Would recommend this company to anyone looking for a hot tub.

I purchased a hot tub several years ago from Spa and Deck Creations. Even today when I have questions or need something additional Shannon is very quick to help guide and advise. She is very knowledgeable about the hot tubs and equipment. On the rare occasion that I have asked a question that she did not immediately know the answer she has called the manufacturer to get answers. If I ever consider another hot tub I will definitely be calling Shannon to begin talking about all of the options.

We had a great experience purchasing our spa. The sales staff was very helpful. Most of all I want to thank Debbie, owner Jill and thrir crew for all they did getting our spa delivered and setup dispite the many challenges. Also, this is the 4th spa I've owned over the years and the 2nd Jacuzzi, it is by far the finest I've had.

Shannon was an absolute pleasure to work with. The scope of her knowledge and acumen were exceptional. Rarely have I encountered a team that had an in depth knowledge of the Hot Spring Spa we purchased and it was clear Shannon had taken the time to learn in depth about the products she represents. Also, Jill- who helped schedule everything- was also extremely helpful and responsive. We had some scheduling and installation conflicts that Jill helped us quickly overcome. Overall our experience was top notch and we would highly recommend you go see Shannon if you are seriously in the market for a new hot tub. Finally, Danny who led the installation team was also great, and even sent photos after the spa was installed since we couldn’t be there on the day of. In closing: customer service is a dying art and when you come across a team that provides the best it is worth recognizing and seeking out.

We recently purchased a Hot Springs Envoy model and we absolutely love it. We wanted to buy from a local dealer so we chose Spa and Deck Creations. The salesperson was knowledgeable and everything was delivered on time. They helped us with getting someone for the electrical connections and for the concrete slab. I would recommend them to anyone.