How to Keep Your
Hot Tub Water Clean
A Comprehensive Guide to Quality Hot Tub Maintenance
Splash! Spray! Spritz! Ah, water. Humans are composed of approximately 60% water and we need it to stay alive. The average hot tub is filled with 200 - 700 gallons of water and it needs to be clean, clear and sparkling to provide life-giving benefits. Creating and maintaining healthy water balance and chemistry is attainable once you know the essentials.
It is vital to know the best water care options for your hot tub. Educating yourself is the key to develop a cache of tools that alleviate any water related challenges. You will build confidence in your routine as you achieve and maintain proper water chemistry. Keeping your hot tub ready to serve you and your family is the goal. Sparkling, clean, clear water will propel you past the goal line. Let's plunge into the knowledge.
Quick Links
FreshWater IQ
- An in-line, self-monitoring salt system that tells you what it needs to maintain clean, natural-feeling water, with less time and effort.
- The Salt System automatically generates chlorine from salt to keep your spa water feeling naturally fresh and ready to enjoy.
- The Smart Monitoring System automatically tests your water every hour and provides clear instructions when adjustments are needed for clean water.
FreshWater® Salt System
- Simplified water care system that creates chlorine from salt to sanitize spa water.
- Set system level in control panel for your usage needs.
- Disposable cartridge without need for maintenance.
FreshWater® Ozone System
Keep your water clean and clear, while reducing the need for chlorine. This system combines the cleaning power of the FreshWater® III high-output ozone generator with MPS non-chlorine oxidizer and silver ions for protection against contaminants.
FreshWater AG+ Silver Ion Stick
This mineral sanitizer introduces silver ions into the spa water, inhibiting bacterial growth. It is designed to suspend inside of the filter standpipe on all 1990 to current Hot Spring, 1992-current Tiger River, 1998-2002 Hot Spot and all Solana spa models.
FROG @ease®
FROG @ease®
In-Line System
- Pre-filled mineral and chlorine cartridges eliminate the guesswork and provide carefree sanitation.
- In-line cartridges are smart and convenient. They fit inside your filtration system and automatically maintain consistent levels of sanitization.
FROG @ease®
Floating System
FROG @ease combines our sanitizing minerals with SmartChlor® Technology to kill bacteria two ways. The result is Fresh Mineral Water® that's silky soft with far less odors and the easiest water to maintain because it's self-regulating. It knows when more sanitizing power is needed and automatically delivers it. When you need to do something, it flips over.
Water Care Troubleshooting
Cloudy Water
What is it?
Cloudy water is a hazy, murky appearance that is caused by the introduction of suspended particles that are invisible to the naked eye. A similar analogy would be the particles in the air that cause smoke. These impurities are introduced into the water from a myriad of environmental sources, even bathers and source water. Particles can intensify and cause water to cloud due to improper water balance, low sanitizer levels and/or lack of routine oxidation, poor filtration or inadequate circulation.
Possible causes
- Too Much Calcium: Use a test strip to check for high calcium levels. Source water that exceeds 400 parts per million od calcium, will cause cloudy hot tub water
- Excessive Minerals: Too much iron & copper can also cause cloudy spa water
To fix chemical causes of cloudy water:
- Test water to determine current chemistry conditions
- Add pH Decreaser if pH is high
- Add Water Clarifier to help remove particles to the filter
- Add Enhanced Shock or Spa Shock to oxidize contaminants
- Add Brominating Concentrate or Chlorinating Concentrate to boost low sanitizer levels.
- Lower the Calcium: Empty spa water and refill using a filtering device that removes minerals and other compounds
- Calcium-lowering products are also available to use. That may require an additional clarifying agent
To fix equipment causes of cloudy water:
- Improper filtration can be a cause of cloudy water
- Use Filter Cleaner to clean dirty filter media
To prevent cloudy water:
- Chemically clean filter every 4-6 weeks
- Replace filter media as directed
- Maintain proper water balance
- Oxidize water weekly to destroy contaminants*
Excessive Odor
What is it?
Odors are most often caused by a high level of organic contaminants in the water left behind by users.
Smells can be produced due to multiple factors. Chloramines are typically the culprit of "the chlorine smell" emanating from your hot tub. • Follow the steps to fix the water before performing a drain and refill. Removing the smell could be as simple as adding shock.
Typical spa use obviously creates a much higher level of contaminants in the water than occurs with typical swimming pool use and the aeration and higher temperature of the spa help cause the deposition of skin flakes and oil into the water as well as increased sweating. Obviously the sheer quantity of contaminants and bacteria present in each gallon of water causes a strain on the sanitizer to provide adequate protection and contributes to the need to oxidize or drain and refill periodically.
To fix odors caused by contaminants:
- Take a water sample to your SpaGuard Dealer to determine current water balance, adjust accordingly
- Add Water Freshener to remove odors
- Add Enhanced Shock or Spa Shock to oxidize contaminants
- Add Brominating Concentrate or Chlorinating Concentrate to boost low sanitizer levels
- Super shock the water. If this fixes the water, you likely have excessive chloramine levels due to your water being out of balance
To prevent odors:
- Maintain an appropriate sanitizer residual
- Shock/oxidize routinely or as needed depending on bather load
- Test water frequently and adjust as needed
Colored Water / Stains
What is it?
Copper may erode from the spa's heating system and dissolve into the water due to low pH, low total alkalinity and low calcium hardness. This can show up as green or greenish-blue water. In addition, the source or make-up water may also have high levels of metal such as iron copper or manganese. Changes in water balance (usually from an increase in pH or application of a shock product) can cause the metals to become insoluble and allow them to drop onto the spa surface, resulting in staining.
To remove metal stains:
- Have your water tested to determine the root cause
- Add Stain & Scale Control to remove recent stains and tie up metals in pool water
- Use Off The Wall® Surface Cleaner to help clean hard water deposits
To prevent metal stains:
Add Stain & Scale Control weekly to tie up metals in spa water
Foaming
What is it?
Foaming can be caused by a foreign contaminant such as soap or oil entering the spa or the build-up of organic contaminants in the water. Foam should dissipate over time, but the use of anti-foaming agents will help clear the foam much more rapidly.
Foamy Bubbles
These can be caused by impurities in the water, and water that is too soft (too little calcium). Note that water hardness/softness levels differ across different regions. Water that is too soft (under 25-50 ppm) can cause corrosion to the shiny and soft hot tub surfaces.
To eliminate foaming:
- Apply Anti Foam to get rid of foam quickly
- Add Enhanced Shock or Spa Shock to oxidize contaminants
- Add Water Clarifier to remove contaminants that may be causing the foam
To fix soft water:
- Add a calcium hardness increaser. Follow directions on the product
- Address the issue promptly to avoid further problems
To prevent foaming:
- Shock/oxidize routinely
- Add Water Clarifier to your weekly maintenance routine to help remove contaminants
Scale Formation
What is it?
Scale formation is created when there is an oversaturation of minerals, particularly calcium, in the spa water and water conditions do not allow them to remain dissolved or soluble. Those conditions may be high calcium hardness, high water temperatures and/or high pH. The minerals drop out of solution and rough, sandpaper-like deposits attach to spa surfaces, circulation and filtration systems and plug heaters. Conversely, low levels of calcium make the water more aggressive and can lead to corrosion of equipment and spa surface staining.
To remove scale:
- Add Stain & Scale Control to gradually remove scale from surfaces
- Use a brush and Off The Wall® Surface Cleaner to quickly clean surfaces
- Test water to determine current chemistry conditions
- Add pH Decreaser if pH is high
To prevent scale:
Add Stain & Scale Control to your weekly maintenance routine to reduce contaminant levels
Eye / Skin Irritation
What is it?
Eyes and skin can become irritated after spending time in the spa for various reasons. Out-of-balance spa parameters, specifically pH, can cause eye and skin irritation in soakers. A build-up of contaminants in water can also create chloramines (a chlorine smell) and contribute to eye/skin irritation. To adjust pH: Test water before adding product to ensure which factors need to be adjusted Add pH Decreaser if pH is high, pH Increaser if the pH is low
To remove contaminants:
- Add Enhanced Shock or Spa Shock to remove contaminants
- Add Water Clarifier to enhance filtration.
To prevent irritating conditions:
- Keep spa water balanced according to suggested parameters
- Chemically clean filter every 4-6 weeks
- Oxidize water weekly to destroy contaminants*
*such as perspiration, suntan lotions, hair sprays, body oils, urine, pet dander, and cosmetics
Water Line Build-Up
What is it?
A greasy coating on the walls along the waterline of the spa is evidence that there is a saturation of undissolved materials in the water while a ring of rough patches may be a sign of scale. Most of the time, oils and lotions that enter the water via soakers can cause the greasy build-up and scale conditions are due to water balance issues. Please visit the Scale troubleshooting section for more info on that problem.
To remove waterline build-up:
- Add Natural Spa Enzyme to breakdown contaminants such as oils, lotions and grease
- Add Stain & Scale Control to gradually remove scale from spa surfaces
- Use a brush and Off The Wall® Surface Cleaner to quickly clean surfaces near the waterline
To prevent waterline build-up:
- Add Natural Spa Enzyme to your routine maintenance routine to help keep surfaces cleaner
- Chemically clean filter every 4-6 weeks
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