Customer Reviews

I recently purchased a new spa and couldn’t be happier with the entire experience. The quality, performance, and value exceeded my expectations. Glen Sanford was incredibly helpful throughout the process—knowledgeable, patient, and made sure I got exactly what I needed. Highly recommend both the spa and Glen’s outstanding service.

We had an outstanding experience with Georgia Spa Co., and especially with Larry Cheshier. From the moment we walked in, Larry’s customer service truly stood out. He listened closely to what we wanted, paid attention to every detail, and made sure we felt comfortable and confident throughout the entire process. Larry was warm, patient, and incredibly attentive. He anticipated our questions, explained everything clearly, and never made us feel rushed. Between his thoughtful guidance and Georgia Spa Co.’s exceptional service, the entire experience was seamless. They genuinely thought of everything and made the process an absolute breeze. If you’re considering a hot tub, I highly recommend working with Larry. His care, professionalism, and dedication to his customers make all the difference. ⭐️⭐️⭐️⭐️⭐️ We highly recommend Larry!!!

We had such a wonderful experience with Glen at Georgia Spa Company. From start to finish, he was incredibly knowledgeable, patient, and thorough in helping us make the best decision for our family. He took the time to answer every question, explain all of our options clearly, and never made us feel pressured. What stood out most was how much he genuinely cared about making sure we chose what was best for us — not just making a sale. His professionalism, honesty, and attention to detail made the entire process smooth and enjoyable. We are so grateful for his guidance and highly recommend both Glen and Georgia Spa Company! We also appreciate the team that worked to hard to load in and set up our spa at home and Josh, the recommended electrician!!

When we first met Larry, we had many questions about potential spas in terms of technical details (like cleaning, maintenance, etc.) as well as general questions about how to place a potential tub. Because of his industry knowledge and experience, he was able to not only help us get the answers to our questions but also help us chose the right spa AND gave us confidence that he will be helping us every step along the way once our new spa is delivered.

I recently had the pleasure of working with Andria Ware to research and purchase a new Spa cover. I couldn’t be more satisfied with the service she provided. Andria was professional, polite, and easy to communicate with. She took the time to discuss my concerns and needs to make it work. It was clear that Andria takes pride in her work and values providing a great customer experience. I highly recommend her to anyone in need of a Spa, Sauna, or similar services. Her reliability and professionalism made the whole experience smooth and stress-free.

No pressure buying experience. We did not know a lot about Saunas but Tim was very informative. After seeing several we needed to do more research. We found the one online we wanted that would work in our space. Contacted Tim learned more about it ie. price, delivery, and if it would be okay to install in garage. Still no pressure. We contacted him next day, placed the order and have had it now a week and couldn’t be happier. It has helped so much with our arthritis and have noticed difference in how we feel. One of the best purchases we have made.

Great company to work with. After a minor issue the sales team helped resolve the issue extremely quickly on a holiday. The gentlemen delivering all the items did an outstanding job, ensuring I was happy with location and ease of use. The electrician provided was extremely knowledgeable and efficient. I cannot recommend this company enough.

We were thinking about getting a hot tub in about a year and decided to start our search for best place to purchase, cost, service, etc. A friend suggested Georgia Spa. We dealt with “Carter” who was very knowledgeable and excellent at customer relations. We learned literally everything in the one trip to their store. Ended up buying then instead of waiting because of our whole experience with Carter. No need to search any further!

I just changed the water in my spa and took a water sample in for a water analysis I met with Carter Hugh’s at their Augusta store. He ran the analysis and patiently explained in detail the analysis report as to what and how much of an each chemical I needed to balance the water. This was alI I needed to know, so I thought. He took the time to explain the “Why” I needed certain chemicals to be in balance with other chemicals, and how they can positively or negatively impact my spa system, maintenance and cost. Mainly PH and Phosphate/ Chlorine working together 👍great info. Thank you Carter!

I have been working w/ Sean Harris on getting a Hot Tub for over a year. Finally made my purchase and couldnt be happier. Sean kept me up to date on promotions and was available to answer and of my questions and concerns. He was very helpful in the process and now after much time, lol, my hot tub was delivered today!! Customer Service from everyone has been top tier from Scheduling to Delivery Crew! 🥇

Just got my spa delivered yesterday, just waiting on an electrician to hook it up so I can enjoy it! Will come back soon to update my review… so far it’s been an easy process. Sean was very knowledgeable and even called me to tell me about the specific promotions they were running. I came in and bought a spa that day!

Did a great job, the price quoted is the price paid. None of that this is your cost, plus delivery, plus installation, plus chlorine, etc… The hot tub came in when they said it would and was installed right away. Cody and his team walked me through how to run and maintain everything and stayed involved to ensure it got up and running after an issue with a breaker and a blown fuse. 100% recommend

Miss Christina was fantastic and gave me a discount that was two days late and Miss Donna assisted me and getting the refund also, and Joe was probably the most helpful of all. I have bought two hot tubs from Georgia Spa over the last 15 years and received excellent service from them including a heater replacement under warranty for my first spa. My current Envoy tub has been humming along for 10 years now with only one minor leak issue. IMHO Hot Spring is a quality hot tub and Georgia Spa a quality employee owned dealer.

Stopped in to look at hot tubs after doing some research online and narrowing it down to a few options. Candy was my sales rep, and she was fantastic. She clearly explained the differences between each model/series and where spending extra money would give the best return on investment. With so many options out there, it really helps to have someone break it down in a way that makes sense for your needs. I especially appreciate a salesperson who listens and doesn’t push based on price alone. I was short on time, so I asked her to prepare a few quotes and email them to me. I had them within 30 minutes, which allowed me to review everything with my wife that evening and make a decision. Candy told me to text her that night—no matter the time—and she would handle the paperwork and secure the specific tub we wanted in inventory. We ended up buying the tub well after the store was closed, which was incredibly convenient and made for an awesome experience. Lastly, the delivery team was excellent. Theresa coordinated everything and confirmed details the day before. The crew arrived on time and even gave a 30-minute heads-up. They were professional, cleaned up after themselves, and left the area just as they found it. John Ellison and his team answered all my questions, so by the time they left, I felt completely confident getting started. Save yourself some time and go see Candy at Georgia Spa Company—you’ll likely end up there anyway! Huge thanks to the entire team for making this purchase such a smooth and enjoyable experience.

Great experience with Taylor and Georgia Spa Company! We Inquired about a new spa several weeks back and Taylor helped guide us to the spa that fit our lifestyle and budget. Taylor sent us all the information we needed before we came in on a Sunday to see the spas that matched our needs. Georgia Spa Company even lets you try a spa experience out in the wet when you come in. She spent a lot of time with us answering all our questions and helping us! We couldn't be more pleased with the service!

My wife and I purchased a hot tub from Georgia Spa Company in Newnan, GA. We cannot say enough good things about this company and its employees. EVERYTHING, from Taylor in sales,McKinley and Tiffany in scheduling, the delivery guys, Owen our electrician and Brian in orientation. All just very, very nice and great at their jobs. We sure appreciate all they did and are very happy with our purchase.

GA Spa Company gave me an outstanding experience! Nicole was my sales person, and she made me feel very comfortable purchasing from her and her store. She answered all my questions, and was very patient with me on making my purchase. When I'm ready to upgrade my tub, I'm definitely coming back to GA Spa Company. The delivery crew was very professional and handled my delivery quickly and made it look so easy. The electrical company that GA Spa Company used was freaking Awesome! Everyone was very neat, clean, organized, professional, and also had great communication from the beginning! If you're in the market for a Spa or anything else, definitely go to GA Spa and ask for Nicole.

Purchased a used Hot Springs Spa from Nicole. From start to finish, Nicole made whole process very easy and was very helpful post installation. She was and continues to be available to answer questions. Nicole’s white gloved approach to me as a customer is rare these days. If you are in the market for hot tub, I would highly recommend working with Nicole and Georgia Spa Company!