Customer Reviews

My husband and I worked with Glen Sanford to buy a salt water hot tub. He was very knowledgeable about the product and listened to our needs throughly. He gave us all the additional information about the model we wanted. He was patient with us since did not buy right away. He informed us about the holiday sale and at the time we were ready to buy. We actually went with one size bigger because of the sale prices. He made the whole experience 5 stars! I will recommend him to others!

We had an outstanding experience with Georgia Spa Co., and especially with Larry Cheshier. From the moment we walked in, Larry’s customer service truly stood out. He listened closely to what we wanted, paid attention to every detail, and made sure we felt comfortable and confident throughout the entire process. Larry was warm, patient, and incredibly attentive. He anticipated our questions, explained everything clearly, and never made us feel rushed. Between his thoughtful guidance and Georgia Spa Co.’s exceptional service, the entire experience was seamless. They genuinely thought of everything and made the process an absolute breeze. If you’re considering a hot tub, I highly recommend working with Larry. His care, professionalism, and dedication to his customers make all the difference. ⭐️⭐️⭐️⭐️⭐️ We highly recommend Larry!!!

Glen Sanford helped us purchase our new hot tub. We inherited our old one with our house so never went through the selection process before. He was very knowledgeable and honest. He worked with us to maximize the current promotion and we never felt pressured to add items we didn't want. He had excellent follow up and was great with all of our questions.

We had such a wonderful experience with Glen at Georgia Spa Company. From start to finish, he was incredibly knowledgeable, patient, and thorough in helping us make the best decision for our family. He took the time to answer every question, explain all of our options clearly, and never made us feel pressured. What stood out most was how much he genuinely cared about making sure we chose what was best for us — not just making a sale. His professionalism, honesty, and attention to detail made the entire process smooth and enjoyable. We are so grateful for his guidance and highly recommend both Glen and Georgia Spa Company! We also appreciate the team that worked to hard to load in and set up our spa at home and Josh, the recommended electrician!!

From the moment I walked into Georgia Spa Company I felt welcomed and taken care of. Larry my consultant was incredible! He took a lot of time to educate me on the different types of spa’s, the benefits of a salt water system and helped me fully understand the benefits of spa ownership. There is no comparison between in terms of customer service…I really didn’t even consider other options!

We purchased a swim spa at GA Spa Company this June. Glen Sanford and the GA Spa Company team were incredible. From the first visit to the showroom to the first time in the spa Glen and his team were professional and treated us like we were their most important customer. They were responsive and supportive through the entire process. If you are thinking about a spa- go see Glen at Alpharetta GA Spa Company.

We had the best experience with GSC and our awesome sales representative, Donna Jensen helped guide us to a spa and accessories that are perfect for our family! We love our hot tub and highly recommended GSC! Support with water quality questions post delivery has been fantastic too! I’d be remiss if I didn’t mention the delivery team! They were knowledgeable, professional and took great care delivering our spa. Great company and great customer service! Thank you again Donna Jensen and GSC!

Great company to work with. After a minor issue the sales team helped resolve the issue extremely quickly on a holiday. The gentlemen delivering all the items did an outstanding job, ensuring I was happy with location and ease of use. The electrician provided was extremely knowledgeable and efficient. I cannot recommend this company enough.

5 star hands down service from Kameron and his team!! This was our first hot tub purchase and it couldn’t have gone any smoother! Kameron was a no pressure sales man who was able to explain the differences in each model. We weren’t expecting the unit to be delivered for appx 1 week but the team was able to schedule delivery and the electrician 24 hours later. What an incredible experience!!

No pressure buying experience. We did not know a lot about Saunas but Tim was very informative. After seeing several we needed to do more research. We found the one online we wanted that would work in our space. Contacted Tim learned more about it ie. price, delivery, and if it would be okay to install in garage. Still no pressure. We contacted him next day, placed the order and have had it now a week and couldn’t be happier. It has helped so much with our arthritis and have noticed difference in how we feel. One of the best purchases we have made.

I just changed the water in my spa and took a water sample in for a water analysis I met with Carter Hugh’s at their Augusta store. He ran the analysis and patiently explained in detail the analysis report as to what and how much of an each chemical I needed to balance the water. This was alI I needed to know, so I thought. He took the time to explain the “Why” I needed certain chemicals to be in balance with other chemicals, and how they can positively or negatively impact my spa system, maintenance and cost. Mainly PH and Phosphate/ Chlorine working together 👍great info. Thank you Carter!

I bought a hot springs spa from Georgia Spa Company on Labor Day. Carter helped me with my purchase. Since then Carter has helped me get my chemicals in the spa perfect. I have high phosphorus in my Aiken city water since I’m close to the second oldest golf course in the country. Because of the phosphorus eating my chlorine I’ve had a small challenge. Carter recognized the problem and helped me fix it. I would highly recommend Georgia Spa company and definitely try to get Carter. He really knows his stuff.

I just wanted to thank Melody at the Georgia Spa Augusta location for going above and beyond to recalibrate the Water Analysis system! I come in weekly to get my water tested and when I came in today I was very happy to find out that Melody had taken the extra time out of her work schedule to recalibrate the water Analysis system to insure the results would be accurate!

Did a great job, the price quoted is the price paid. None of that this is your cost, plus delivery, plus installation, plus chlorine, etc… The hot tub came in when they said it would and was installed right away. Cody and his team walked me through how to run and maintain everything and stayed involved to ensure it got up and running after an issue with a breaker and a blown fuse. 100% recommend

I purchased a hot tub several years ago from Spa and Deck Creations. Even today when I have questions or need something additional Shannon is very quick to help guide and advise. She is very knowledgeable about the hot tubs and equipment. On the rare occasion that I have asked a question that she did not immediately know the answer she has called the manufacturer to get answers. If I ever consider another hot tub I will definitely be calling Shannon to begin talking about all of the options.

Stopped in to look at hot tubs after doing some research online and narrowing it down to a few options. Candy was my sales rep, and she was fantastic. She clearly explained the differences between each model/series and where spending extra money would give the best return on investment. With so many options out there, it really helps to have someone break it down in a way that makes sense for your needs. I especially appreciate a salesperson who listens and doesn’t push based on price alone. I was short on time, so I asked her to prepare a few quotes and email them to me. I had them within 30 minutes, which allowed me to review everything with my wife that evening and make a decision. Candy told me to text her that night—no matter the time—and she would handle the paperwork and secure the specific tub we wanted in inventory. We ended up buying the tub well after the store was closed, which was incredibly convenient and made for an awesome experience. Lastly, the delivery team was excellent. Theresa coordinated everything and confirmed details the day before. The crew arrived on time and even gave a 30-minute heads-up. They were professional, cleaned up after themselves, and left the area just as they found it. John Ellison and his team answered all my questions, so by the time they left, I felt completely confident getting started. Save yourself some time and go see Candy at Georgia Spa Company—you’ll likely end up there anyway! Huge thanks to the entire team for making this purchase such a smooth and enjoyable experience.

Donna and I sat for about an hour plus, she went through every detail and options possible for me. She is super knowledgeable in this industry. It wasn’t about selling me the most expensive hot tub, she helped me stay in my price range and helped decide on what fit my vision and price range best. Glad I made the decision and moved forward! Can’t wait for it to get delivered! - Macario Nelson

I had a wonderful experience with Georgia Spa Company. Their team was professional, knowledgeable, and truly attentive to my needs. The quality of their products is excellent, and everything was handled smoothly from start to finish. I highly recommend them to anyone looking for great service and top-notch spa products.🙏

GA Spa Company gave me an outstanding experience! Nicole was my sales person, and she made me feel very comfortable purchasing from her and her store. She answered all my questions, and was very patient with me on making my purchase. When I'm ready to upgrade my tub, I'm definitely coming back to GA Spa Company. The delivery crew was very professional and handled my delivery quickly and made it look so easy. The electrical company that GA Spa Company used was freaking Awesome! Everyone was very neat, clean, organized, professional, and also had great communication from the beginning! If you're in the market for a Spa or anything else, definitely go to GA Spa and ask for Nicole.

I had a fantastic and seamless buying experience at Georgia Spa Company. Nicole, the sales rep who initially greeted me, guided me to the hot tub that met all of my needs and talked me through the features. They had a great sale going on and it was too good of a deal to pass up so I bought it on the spot even though I had only intended to be window shopping. The delivery was also smooth! I only had to wait 3 days for it to be delivered. The delivery crew called ahead, were on time, and set up everything smoothly with no issues. They also gave me a great orientation on how to get it up and running and how to maintain it. I was very happy with my whole experience and with my new hot tub. I intend to enjoy it for years to come.

Our experience was great from the moment we walked into the Newnan location and Nicole walked us through all different types of spas and the features. The ordering/financing was easy and the delivery and installation were handled professionally. Nicole was super helpful after installation and we had no idea how long to expect the initial “heat up” would take. She took time out of her day to help educate me further. This is a great place to shop for spa whether you’re a novice or a long time spa owner.

I truly cannot express sufficient respect and gratitude I have for this company, its president David Baker, and their Newnan store Sales Pro; Mike Ruffolo, for the totally unexpected follow through I received after an honest misunderstanding (on my part) led to my hasty assumption about terms involving a Hotsprings hot tub purchase. Both Mike & David went out of their way to patiently explain some easily confusing language that Costco unfortunately employs in roadshow promotional events, that Georgia Spa Company has no control over. I cannot ever recall witnessing such prompt professional customer service that went well beyond expectations. I have only visited the Newnan store, but my experience so far strongly suggests that the same first class business ethic exists throughout the retail chain. Highly recommended!