Exclusive Total Satisfaction
Spa Exchange Satisfaction Guarantee
For 30 days from the date of delivery, Georgia Spa Company will exchange your hot tub † for another model hot tub † for the difference in purchase price between the models.*
"Happy Where It Is" Guarantee
For six months from the original date, Georgia Spa Company will relocate your hot tub † one time to any location on the property where the spa was originally delivered.**
Spa Trade-In Guarantee
For the lifetime of your hot tub †, Georgia Spa Company guarantees the original purchaser that we will pay you fair market value for your spa on a trade-in for a new hot tub †.
For the first year of ownership, Georgia Spa Company guarantees that your 220v hot tub † electrical cost of operations will not exceed an average $30 per month if the spa is used according to manufacturer's instruction. If the cost exceeds an average $30 per month, Georgia Spa Company will pay the difference.
"Just Call Us" Guarantee
During the warranty period, Georgia Spa Company will perform all warranty work on your hot tub † for the specified manufacturer's warranty period. Georgia Spa Company will also waive all trip fees for the first 6 months of the warranty. If we cannot fix your spa during the warranty period, we will replace your spa.
Best Price Guarantee
For six months, following the purchase of your spa, Georgia Spa Company guarantees that you cannot purchase a hot tub † from Georgia Spa Company at a better price than the price you paid.***
Referral Rebate Guarantee
When you refer a friend, neighbor, relative or co-worker, who purchases a hot tub † from Georgia Spa Company, you receive a $200 in-store gift certificate. The buyer must mention your name at the time of purchase. There is no limit to the number of in-store gift certificates you can earn.
†Hot tub must have been purchased through Georgia Spa Company. Guarantees offered to original purchaser only.
*Spa Exchange Satisfaction Guarantee does not include pickup and redelivery fees, or other miscellaneous costs such as new electrical subpanels.
**Happy Where It Is Guarantee does not include electrical costs or costs associated with moving units on and off decks.
***Best Price Guarantee does not include factory promotions not controlled by Georgia Spa Company.